Customer Analytics

 

Uncover hidden insights in your customer data so you can create personalized experiences that win more business while reducing costs and increasing customer loyalty.

 

• Customer acquisition
• Customer experience
• Customer lifetime value

• Customer loyalty
• Profitability

• Social media analytics

 

 

Predictive Analytics for Big Data

 

Capitalize on the promise of big data with predictive analytics solutions based on an integrated and open architecture that supports popular Hadoop distributions.

 

• Predictive modeling and big data
• Social media analytics

 

Operational Analytics

 

Ensure your people, processes and assets are aligned and optimized to maximize productivity and profitability

 

• Inventory management
• Process analysis
• Predictive maintenance
• HR analytics

 

 

Threat and Fraud Analytics

 

Monitor your business environment, detect suspicious activity, and control outcomes to minimize exposure and loss.

 

• Fraud prevention
• Public safety

 

Advisory Services

Allow our experts to consult with you to understand your existing challenges, determine your current situation and help you with product evaluations to determine the best solution for your situation.

 

 

Delivery Services

Benefit from best-practices and methodologies time-tested through thousands of hours of implementation experience. Our Opticca Delivery Methodology (ODM) is based on industry-leading practices and fine-tuned based on your implementation needs.

 

 

On-Shore Development

We differentiate ourselves by offering you cost-effective on-shore and on-staff resources as consultants. Our consultants are in your time zone and have a minimum of 5 years of product experience to ensure accessibility and effective communication. As well, all of our resources are Opticca employees ensuring accountability.

 

 

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