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Quickly respond to changing needs
Software AG’s webMethods AgileApps Platform is an amazingly easy, incredibly powerful agile applications platform. It’s a fast way to increase business productivity and deliver process-driven situational and case management applications that enable you to quickly respond to changing business and customer needs.
Deliver process driven applications in weeks
AgileApps Cloud applications have all the enterprise capabilities users expect, including a robust process modeler, flexible business rules, document assembly, drag-and-drop e-forms creation, customized reports, interactive dashboards, social collaboration and native mobile access. By connecting the right people across an organization, coordinating activities and tasks, and tracking communications and decisions, AgileApps Cloud helps companies deliver a higher level of service, reduce costs and mitigate risk.
Case Management
Growing companies can now have a powerful enterprise-grade case management system that can handle all types of case scenarios.
Service Level Agreements (SLAs)
With active SLA management, tasks are automatically created and monitored with escalation notifications.
Business insight
Powerful analytics, interactive dashboards and rich reporting yield business insights and improved decisions.
Service Portal
AgileApps Cloud provides low-cost self-help alternatives that customers can use before contacting your support team. The integrated service portal provides a custom branded
knowledge base and community forum.
Mobile
The mobile applications allow your team to help customers wherever they are.
Allow our experts to consult with you to understand your existing challenges, determine your current situation and help you with product evaluations to determine the best solution for your situation.
Benefit from best-practices and methodologies time-tested through thousands of hours of implementation experience. Our Opticca Delivery Methodology (ODM) is based on industry-leading practices and fine-tuned based on your implementation needs.
We differentiate ourselves by offering you cost-effective on-shore and on-staff resources as consultants. Our consultants are in your time zone and have a minimum of 5 years of product experience to ensure accessibility and effective communication. As well, all of our resources are Opticca employees ensuring accountability.
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